Why am I not getting reminders?
Most often notifications for Pixy are off in your phone's settings. Pixy also skips the reminder on days you already logged. Opening Settings > Reminder reschedules all reminders.
- 1Open Settings > Reminder in Pixy. If it says "Notifications are off for Pixy", tap Open Settings and allow notifications.
- 2Check Focus or Do Not Disturb on iPhone, and battery saver on Android. Both can hold back notifications.
- 3Reopen Settings > Reminder. This reschedules your reminders, for example after an import.
- 4Still nothing? Send a report in Settings > Feedback > Report Bug and include your phone model.
Pixy schedules reminders 60 days ahead and refreshes them every time you open the app. If you do not open Pixy for 60 days, reminders stop until you open it again.